65OLED803 remote control firmware update

Recently my 65OLED803-TV has started asking me to update the remote control firmware. I have tried several times, but it keeps failing and I have no clue what I'm doing wrong.

When I try to start the update, the TV asks me to place the remote control within 1m of the set. Considering the size of the TV, that can mean a number of things, but I've mainly tried placing it/them in the vicinity of the IR sensor at varying angles and distances. In desperation I've also tried to put them behind the TV. I've tried placing all permutations of one/both in these varying locations without luck. Invariably the TV gives up and says "no remote found."

This is, to put it mildly, getting to be a little frustrating. The manual and the Philips website is of no help. Any ideas?


Active Member
I had the same issue issue on the 903 and this was the fix:

Top Bottom