DrPhil
Outstanding Member
I bought 2 sets of solar cables a few weeks ago. £65 each.
The seller promised 2 day delivery, 4 days later no sign and I was in a hurry so I had to purchase locally.
Seller apologised for the delay and promised a refund. I returned it using the label provided.
Return was received on the 14th, no refund issued. 3 days later I contacted eBay and they immediately closed in my favour, but only refunded 1 item, £65 instead of £130.
Now I can't open a claim because it says refund has already been issued. PayPal are the same.
And there seems to be bugger all way to contact these idiots!
The seller promised 2 day delivery, 4 days later no sign and I was in a hurry so I had to purchase locally.
Seller apologised for the delay and promised a refund. I returned it using the label provided.
Return was received on the 14th, no refund issued. 3 days later I contacted eBay and they immediately closed in my favour, but only refunded 1 item, £65 instead of £130.
Now I can't open a claim because it says refund has already been issued. PayPal are the same.
And there seems to be bugger all way to contact these idiots!