Hi All I need some help with running ARC. I used to have an MRX310 and in the past have run ARC without any issues , Though I may have run it on an earlier windows version. and remember last time I ran the ARC on it I had some issues before it discovered it .
Have upgraded to 520 now and I tried running ARC from my Mac ( Boot camp and with windows 10) Both ARC on the computer and the 520 are latest versions software and firmware wise.
I am having real trouble it recognises the 520. I am running Powerline adapters and network cable from that to the Anthem's network port . The other powerline adapter is connected to the Router. Powerline adapters are running direct from the wall switch ( ie not via any extension lead and they list up completely showing it is having a stable data connection) Mic is connected to the usb of the computer. IP control on at the receiver.
I have disabled windows firewall. on the anthem network menu it says connected and it is assigning IP address.
After so many tries with switching things on and off and countless Resets ( including by holding power and Select buttons on anthem) and also power cycles by taking off the power plugs on router and receiver I once got it recognising the 520 on the ARC software and started calibration halfway when it did not recognise again. at different times the software recognised the 520 but when I tried quick measure or trying to run ARC calibration it would give me an error message saying time out. I tried so many various settings over good part of half a day last weekend and in the end gave up.
Is there another way of doing things or what am I not doing correct. Would it work if I try connecting the Cat 5 cable direct from the router to the Anthem? or CAT 5 cable direct from the computer to the Anthem ( I am not sure if my 2017 iMac has a LAN port ) or should I look around a second hand windows7 laptop to run it.
in My old MRX 310 there was a setting to run in in direct connection mode but this seem tone missing in the 520 menu.
also another issue , in my previous 310 on the LEVEL button in the remote control you had the option to control the level for LFE channel as well together with subwoofer level and other speaker levels . But the 520 does not show a separate level setting fro LFE channel. It just shows the Subwoofer level and speaker level when you repeatedly press the LEVEL button on the remote. ( though the printed manual says about the LFE channel level control )
Thanks for your help
Sanjay