EricinHongKong
Novice Member
I connected my Samsung Q70 TV to my Denon 1713 AVR to play audio over my loudspeaker system and have been experiencing random sound output issues for a while now: often it works great, and sometimes it just doesn't (typically after switching on the components).
Initially, I tried an HDMI ARC connection: the HDMI cable connects the Samsung HDMI 4 ARC with the Denon video out/ARC audio in, I switched on HDMI control for both TV and AVR and chose the right sound output and also deactivated Atmos on the TV. This often worked perfectly fine, but sometimes it just didn't requiring me to tinker around, eg unplugging the HDMI cable, unplugging all components, resetting all components, changing cables, etc to get it working again.
Frustratedly, I then connected an optical cable between TV and AVR assuming that the problem might be some unreliable HDMI ARC connectivity technology between Samsung TV and Denon AVR, but I am experiencing similar issues with the optical cable as well. Often it works, and sometimes it just doesn't.
I am beginning to wonder if there could be a hardware issue with either of these components or just a general incompatibility issue. The TV is very new and the AVR is rather old, though I never had sound issues with it in the previous setup with either HDMI or optical connections.
Before I go and buy a new AVR I was wondering if anyone had experienced a similar issue, and/or whether the Samsung TV (Q series) are known for faulty sound output? Or does anyone have any other helpful suggestions that I could try?
Initially, I tried an HDMI ARC connection: the HDMI cable connects the Samsung HDMI 4 ARC with the Denon video out/ARC audio in, I switched on HDMI control for both TV and AVR and chose the right sound output and also deactivated Atmos on the TV. This often worked perfectly fine, but sometimes it just didn't requiring me to tinker around, eg unplugging the HDMI cable, unplugging all components, resetting all components, changing cables, etc to get it working again.
Frustratedly, I then connected an optical cable between TV and AVR assuming that the problem might be some unreliable HDMI ARC connectivity technology between Samsung TV and Denon AVR, but I am experiencing similar issues with the optical cable as well. Often it works, and sometimes it just doesn't.
I am beginning to wonder if there could be a hardware issue with either of these components or just a general incompatibility issue. The TV is very new and the AVR is rather old, though I never had sound issues with it in the previous setup with either HDMI or optical connections.
Before I go and buy a new AVR I was wondering if anyone had experienced a similar issue, and/or whether the Samsung TV (Q series) are known for faulty sound output? Or does anyone have any other helpful suggestions that I could try?