kristianity77
Prominent Member
So in a nutshell. Back in late March I ordered and got delivered a Samsung q90r TV. I didn't like It because of hdr issues so returned it. It was a ridiculously long process to get this returned due to covid and the store I bought it from said they wouldn't accept the return because it was after their 30 day return policy (they were virtually impossible to contact during covid!!!)
Anyway, I had a refund after a LOT of arguing etc, and the TV was collected last week (about 8 weeks after my refund).
Problem is, it was picked up when I was at work, missus was home so she dealt with it. Seems I got delivered a replacement TV that is sat in the box and and the shop in question is STILL virtually impossible to get hold of to let them know of their mistake. I have obviously not been recharged for this.
I know I should keep trying to get hold of them to pick this up but part of me is thinking sod it, i wasted literally tens of hours in waiting queues trying to sort this initially, it's not my mistake! I'm half tempted to do nothing more and just leave it in a box in the spare room and see what, if anything happens over the next couple of months.
What would you guys do?
Anyway, I had a refund after a LOT of arguing etc, and the TV was collected last week (about 8 weeks after my refund).
Problem is, it was picked up when I was at work, missus was home so she dealt with it. Seems I got delivered a replacement TV that is sat in the box and and the shop in question is STILL virtually impossible to get hold of to let them know of their mistake. I have obviously not been recharged for this.
I know I should keep trying to get hold of them to pick this up but part of me is thinking sod it, i wasted literally tens of hours in waiting queues trying to sort this initially, it's not my mistake! I'm half tempted to do nothing more and just leave it in a box in the spare room and see what, if anything happens over the next couple of months.
What would you guys do?