Denon avr-x2600h & Virgin V6 box issue

AKC

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When I watch some programmes on Sky channels in HD on Virgin V6 cable box, there is an issue where Dolby Digital will cut out as the codex will be broadcast in DD surround so you have to select the Dolby Digital Surround sound by pressing the Movie green button on the remote. The sound then comes back on which is a nuisance. I contacted Denon UK Support and the chap said it down to Live TV broadcasts on Sky. He asked what speaker set up I said 7.1. If I had just a 5.1 setup He suggested a way around it would be to use a digital optical lead from the TV to the V6 cable box.
Has anyone else experienced this and any other options or just have to live with this.
 
Sadly Virgin V6 boxes are known to be very temperamental with their HDMI output. They are especially temperamental when run through AVRs you could try changing your HDMI cable.
 

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