NorvernRob
Distinguished Member
The usual LG app remedies are - long press Home button to bring up running apps and kill an app with the X above, or re-install the app (by removing from the Home menu), or unplug the TV for a while
On the ATV 4K the app can believe it has no Atmos capability which is fixed by killing the app, toggling the Atmos audio setting and restarting the app so that the app then believes Atmos is supported by the device.
Therefore my suggestion would be: kill the D+ app, uninstall the app, switch ARC to PCM, power cycle the TV, switch ARC to Auto, re-install the D+ app
Thanks, sorted, I’d already deleted and reinstalled the app earlier, but switching ARC to PCM then back again fixed it.