Recently bought the H55U7BUK and have been having a problem with the TV picture not filling the screen properly. When watching terrestrial TV, the picture will randomly get stuck in what looks like 4:3 mode, with large black margins on each side of the picture. For example, on the BBC1 channel, the info bar says that the TV is in 16:9 mode and at a resolution of 704*576i, but the picture is squeezed as described. I thought it may be an aspect ratio issue, but no matter what setting I change it to, it makes no difference (I have it in Automatic normally). I have searched through the Settings Menu, but cannot find a quick solution to correct it. The only way of fixing it that I have found so far is to take the 'Restore to Factory Default' option, which obviously means continually setting the TV up from scratch (which is starting to grate now).
I have a Soundbar and Fire TV set up on the HDMI ports, they both work fine. It is the TV that is the problem.
Forgive me if I am not clear or using the correct terminology, I am new to modern 4K TV's... it was bought to replace my ageing Panasonic Plasma.
I would be grateful of any suggestions as to what the issue may be and how to fix it from members here. I quite like the TV and it's features. I think it is excellent value for money, but this is driving me to distraction at the moment. Any help appreciated.
I have a Soundbar and Fire TV set up on the HDMI ports, they both work fine. It is the TV that is the problem.
Forgive me if I am not clear or using the correct terminology, I am new to modern 4K TV's... it was bought to replace my ageing Panasonic Plasma.
I would be grateful of any suggestions as to what the issue may be and how to fix it from members here. I quite like the TV and it's features. I think it is excellent value for money, but this is driving me to distraction at the moment. Any help appreciated.