Educated Guess
Prominent Member
- Joined
- Dec 8, 2004
- Messages
- 1,871
- Reaction score
- 236
- Points
- 414
Done OK with selling eBay. Had the odd scam but mostly all OK.
Having said that I sold two vintage Habitat chairs last month as we are moving. Really nice black leather chairs in good condition (we have had them from new for over 20 years). Leather had gone a bit hard as it does on one. Mentioned this in the add with pics.
Had a woman message me, she was very interested. Sounded nice and we communicated back and forth. It was all very jovial. Add was for collection only. She is in Scotland (I’m Essex) and asked if I would post. I said OK if she arranges a courier. I even gave her Shipleys website as I had used them many times and she didn’t know who to go to.
Well, I accepted an offer for the pair £250.00. They were advertised for £300.
I wrapped them in shrink wrap and the courier collected.
5 days later she messages me saying the chairs are not leather. They obviously are and I explained this. She wasn’t having it and said they were plastic as they had gone hard and would I pay to get them collected. I said definitely not as they were as described. Was dreading a dispute as I know I would have to cover the cost to get them back. Well the following day she opens a dispute saying items are not real leather. I sent her a few messages, very polite and playing the victim in the hope of getting her onside. I even mentioned that if she just didn’t like them then just say and we could work something out (trying to get her to admit this in a message, could get out of the collection fee then hopefully).
After a few more messages she closed the dispute a week later. I was really relived. Moral of the storey is that with big furniture items do not send, as any issues you’ll have to pay to get them back,If it’s cash on collection stick to it. As we all know eBay is loaded in the buyers favour.
Having said that I sold two vintage Habitat chairs last month as we are moving. Really nice black leather chairs in good condition (we have had them from new for over 20 years). Leather had gone a bit hard as it does on one. Mentioned this in the add with pics.
Had a woman message me, she was very interested. Sounded nice and we communicated back and forth. It was all very jovial. Add was for collection only. She is in Scotland (I’m Essex) and asked if I would post. I said OK if she arranges a courier. I even gave her Shipleys website as I had used them many times and she didn’t know who to go to.
Well, I accepted an offer for the pair £250.00. They were advertised for £300.
I wrapped them in shrink wrap and the courier collected.
5 days later she messages me saying the chairs are not leather. They obviously are and I explained this. She wasn’t having it and said they were plastic as they had gone hard and would I pay to get them collected. I said definitely not as they were as described. Was dreading a dispute as I know I would have to cover the cost to get them back. Well the following day she opens a dispute saying items are not real leather. I sent her a few messages, very polite and playing the victim in the hope of getting her onside. I even mentioned that if she just didn’t like them then just say and we could work something out (trying to get her to admit this in a message, could get out of the collection fee then hopefully).
After a few more messages she closed the dispute a week later. I was really relived. Moral of the storey is that with big furniture items do not send, as any issues you’ll have to pay to get them back,If it’s cash on collection stick to it. As we all know eBay is loaded in the buyers favour.