Question Need Real Help With My 4K LG TV

CornerBoy

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Hey guys, let me just start off by saying that I apologise if this is in the wrong section and if so, admin/mods can move it to a more suitable one, I'm just looking for some help.

Anyway, I recently purchased a 4K player and earlier on I was finally getting round to setting it up, everything was going fine and I decided to test out a few blu rays (just regular blu rays, not 4K ones). Now, some of them were fine, but when I put in Ghostbusters, the black bars/letterbox appeared, I tried to change the aspect ratio however when I went onto the aspect ratio menu, it came up saying 'Just Scan'...

As you may be able to tell, my tech knowledge isn't great and I have no idea what this means, I just want to be able to change the aspect ratio but I feel as though I have tried everything and nothing seems to work.
 

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