Vim Fuego
Standard Member
BigDunc here is a reply from ITV to an email sent by another forum member with exactly the same burn in as yours.It does me to. I just can't see how I've supposedly misused the tv by watching 30 minutes of a tv programme. Even if I watched the whole 2 hours 30 mins of it it still shouldn't have burnt in like this.
Team knowhow have said on the phone that it is a fault on the tv so they should be the ones to replace it.
“Thank you for your recent email.
All broadcasters use on-screen graphics and many channels, especially News and Sport stations, use static on-air captions which can remain in the same location for many hours. However, I have spoken to our technical team and they have confirmed that domestic equipment should not be affected by screen burn during normal operation if it is set up correctly.
We are transmitting a legal signal with levels within tolerance and we comply with EBU Recommendation R129 (Guidance on avoiding 'image retention' on displays). Our Graphics Designer and Graphics Supplier are experienced broadcast professionals and feel that our graphics are a good mix of clarity and unobtrusiveness whilst conforming to our event stylebook.
If you have any concerns you may like to reduce settings for contrast, brightness and colour to between 50 and 70%. However, I would advise you to contact the manufacturer of your TV directly if you require further information or advice.”