beefqueen79
Novice Member
I was hoping someone might be able to help with an issue with our 55GZ950, about seven months old.
We moved it for sale (we’re downsizing the telly). Had it in our spare room for a few days and have noticed these white splotches on the leather effect back. We’ve not painted or had any noxious substances near the TV so definitely not from that. (TV works fine and marks are only on back, fortunately.)
Contacted Richer Sounds, who referred us to Panasonic. Panasonic have been less than helpful - refuse to take responsibility, refuse to inspect and insist - based on a photo - that a “foreign substance” has caused the damage. They won’t state what it is or how.
Has anyone had a similar issue with their Panasonic TV? Has anyone had any success in getting Panasonic actually to help their customers. I feel like we’re banging our heads against a brick wall.
We moved it for sale (we’re downsizing the telly). Had it in our spare room for a few days and have noticed these white splotches on the leather effect back. We’ve not painted or had any noxious substances near the TV so definitely not from that. (TV works fine and marks are only on back, fortunately.)
Contacted Richer Sounds, who referred us to Panasonic. Panasonic have been less than helpful - refuse to take responsibility, refuse to inspect and insist - based on a photo - that a “foreign substance” has caused the damage. They won’t state what it is or how.
Has anyone had a similar issue with their Panasonic TV? Has anyone had any success in getting Panasonic actually to help their customers. I feel like we’re banging our heads against a brick wall.