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Philips 55PUS7334 Bluetooth and WiFi problems

shazbat69

Novice Member
The above Smart TV was delivered and set up 2 days ago. Since then I have experienced the 2 problems below. I have read the manual and also the help section on the TV, but cannot get them to work. Can anyone advise please.

1. The TV keeps losing its internet connection. I have to keep going into settings every day and reconnecting it. I have tried allocating it it’s own reserved IP address on the Virgin router, but this hasn’t helped.

2. I have tried pairing the TV by Bluetooth to my iPad, my Samsung phone and my Bluetooth headset. But it won’t pair with any of them.
 

paulryan

Standard Member
I havent experienced the internet connection issue but im beginning to think bluetooth siimply isnt
working, cant pair with remote or anything else.
I think it actually did once after a full reset but ive reset again since then.
 

Marky960

Novice Member
I've got the same problem with Bluetooth on 50 inch. TV is not able to be discovered after a day or so out the box. Very annoying. Philips tech are asking for logs and to try running other software downloaded from internet. I don't have the time and they are really no help. Not very impressed
 

Marky960

Novice Member
I havent experienced the internet connection issue but im beginning to think bluetooth siimply isnt
working, cant pair with remote or anything else.
I think it actually did once after a full reset but ive reset again since then.
Hey. Did you find a fix for this? I'm getting my third TV replacement tomorrow. Really annoying. Many thanks
 

fdilalla

Member
I have the same internet issue, every day I have to discover and connect it again. My router use 5 and 2.4 ghz, I have an hidden SID but I don't know if is this the problem.
Bye
 

Gary65

Active Member
Go into router settings and rename 5ghz and 2.4hz so you tell tell the difference ,same password for both so you dont change that choose 2.4ghz and it wont keep switching from 2.4 to 5 ,that is the problem
 

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