Problems with my Powerbeats 3. Please!

ReduxT

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So I got Powerbeats 3 for Christmas and a few days ago the circle speaker thing came off, (the whole part that goes into your ear and sound comes from) and I can't put it back, it seems like a part of some white thing that goes around the edge unstuck and is preventing the speaker from getting back. Can I just take off that white thing or? Also while cleaning ear wax that went inside the earphone a small black round thing that was inside covering the hardware inside came out, do I need it or do I somehow put it back in?
 

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