QE65Q60 picture keeps going off

conbrue

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Hello,
My Tv picture keeps going off, this only happens through the Sky Q box, it’s intermittent and sometimes works for a few weeks with no issues. The only time this happens is through the HDMI port, Netflix, Prime, Apple apps all work fine.
Sky Q box is set to UHD 10Bit, I have updated the firmware on the tv, I have got Samsung to connect to tv to reset the HDMI ports which solved the issue for a day or 2. I understand this is a common issue with Sky and Samsung, has anybody else had this issue or a resolution to it please?

ta
 
Try a replacement HDMI cable and a different HDMI input.
 

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