Jonstone
Prominent Member
I've been happily using windows 10 with no problems until today.
The PC suddenly crashed and then kept trying to reboot, going through diagnostics and then failing to repair. None of the options available would let the PC reboot.
I needed to do some paperwork so I deleted the partition and reinstalled my copy of windows 7 home premium. That went fine and I was able to get my work completed.
I then downloaded the ISO for windows 10 and burned it to disk so I could reinstall it as I find I like it. The problem is it asks for a product serial key on installation and I don't seem to have one that works. My windows 7 key doesn't work and I did not make a note of my windows 10 key after my free upgrade. The Microsoft site says it won't ask for the key if you do a reinstall but it is doing.
What do I need to do to be able to reinstall windows 10?
Thanks in advance
The PC suddenly crashed and then kept trying to reboot, going through diagnostics and then failing to repair. None of the options available would let the PC reboot.
I needed to do some paperwork so I deleted the partition and reinstalled my copy of windows 7 home premium. That went fine and I was able to get my work completed.
I then downloaded the ISO for windows 10 and burned it to disk so I could reinstall it as I find I like it. The problem is it asks for a product serial key on installation and I don't seem to have one that works. My windows 7 key doesn't work and I did not make a note of my windows 10 key after my free upgrade. The Microsoft site says it won't ask for the key if you do a reinstall but it is doing.
What do I need to do to be able to reinstall windows 10?
Thanks in advance