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Samsung Frame Virgin Media Universal Control

ChrisMuir

Novice Member
Hi,
Any help would be greatly appreciated. Just got a 43’ 2019 Samsung Frame. I have a Virgin Media V6 box which won’t allow the universal control to do anything other than change volume. When going through set up it’s stating that my Media provider needs to allow IR signal for universal remote. Can anyone advise how I can do that with a Virgin Media V6 box?
Cheers
 
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