StrikerXL
Established Member
Hi all,
I currently own a KD-55XG9505 and I’m very happy with the picture quality and overall performance of the TV.
Everything runs perfectly with X800M2 4K player, Z9F soundbar and the TV setup box connect with 2.0 HDMI kabels through the ARC port. Even movies on external hard drive via USB playback perfectly.
However since I purchased my TV 11 January I’ve been having audio dropouts or completely cutting out during Netflix, YouTube and Google Movies playback.
I’ve updated to the newest firmware, did factory resets multiple times, pull the power plug for a few minutes, cleared the memory and now even got my motherboard replaced by the repair service of Sony, but the problems don’t go away.
Does anybody have an idea what this problem might be or even better have a solution?
I’m really getting desperate since Sony Support doesn’t know either what the problem may be.
Thanks for all your help!
I currently own a KD-55XG9505 and I’m very happy with the picture quality and overall performance of the TV.
Everything runs perfectly with X800M2 4K player, Z9F soundbar and the TV setup box connect with 2.0 HDMI kabels through the ARC port. Even movies on external hard drive via USB playback perfectly.
However since I purchased my TV 11 January I’ve been having audio dropouts or completely cutting out during Netflix, YouTube and Google Movies playback.
I’ve updated to the newest firmware, did factory resets multiple times, pull the power plug for a few minutes, cleared the memory and now even got my motherboard replaced by the repair service of Sony, but the problems don’t go away.
Does anybody have an idea what this problem might be or even better have a solution?
I’m really getting desperate since Sony Support doesn’t know either what the problem may be.
Thanks for all your help!
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