movieman1866
Prominent Member
- Joined
- Apr 22, 2008
- Messages
- 1,241
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Very happy that everyone will get new steelbooks.
I'd still say -20 points for gryffindor er i mean zavvi because of the ROTJ slashings and also streaky steelbook on the back.Well done Zavvi (in the end).
Agreed, but they didn't do themselves any favours in the handling of the issue. An email within the first week to everyone to say they were aware of the issue and were working to get a resolution would have made a world of difference.Well done Zavvi (in the end).
Agreed, but they didn't do themselves any favours in the handling of the issue. An email within the first week to everyone to say they were aware of the issue and were working to get a resolution would have made a world of difference.
Doubt it. If anything they got caught with their pants down with a thumb up their butt and the chaffing got so bad they couldn't hold off any longerYep, I completely agree. It was what we all said at the start that the resolution lay with the supplier and they needed to get on the case.
Hopefully this proves to be a bit of an eye opener for both Zavvi and the supplier. The message is that quality control must be improved, particularly when collectors are involved.
Waste of time with replacements scheduled to be sent to customers in October as in 1 month from now the production of the steelbooks by Scanavo would have already been started and likely already completed or very close to been.Petition to change the artwork for the second print run.
So... wait you're saying that these Steelbooks will be going worldwide aside from zavvi?Waste of time with replacements scheduled to be sent to customers in October as in 1 month from now the production of the steelbooks by Scanavo would have already been started and likely already completed or very close to been.
NoSo... wait you're saying that these Steelbooks will be going worldwide aside from zavvi?
Ahhh I gotcha. They need to remake the entire batch of ROTJ too! For those who got the slash of death and also for the same defect on the steel that plagued disco vader. I've already gone through TWO defective copies of ROTJ and going through another round with CS.No
Disney got Scanao to remake the whole batch of zavvi steelbooks for empire as in all 3,500 of them
All customers who ordered are getting a replacement empty steelbook case
They don't need to remake ROTJ as most of them are not affectedAhhh I gotcha. They need to remake the entire batch of ROTJ too! For those who got the slash of death and also for the same defect on the steel that plagued disco vader. I've already gone through TWO defective copies of ROTJ and going through another round with CS.
After the ESB issue and some posters reported here, ROTJ also has scratches on the gloss too. My first copy has gloss scratches that some are reporting here too and even my replacement copy is way worse with swirl marks. It's not just ESB that got defects, ROTJ has defects too.They don't need to remake ROTJ as most of them are not affected
Some had spine slashes totally different thing to empire issue.
The issue with empire was a manufacturing error that affted majority if not all the 3,500 steelbooks
Some customers might not even be aware they have scratches under the gloss finish as it can be hard to notice under some light conditions
Most of ROTJ was fineAfter the ESB issue and some posters reported here, ROTJ also has scratches on the gloss too. My first copy has gloss scratches that some are reporting here too and even my replacement copy is way worse with swirl marks. It's not just ESB that got defects, ROTJ has defects too.