Alps
Prominent Member
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- Jul 30, 2010
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Guys, I have a Mac Pro and am trying to setup a new user account for a colleague (I am the admin on this computer). I've given the user their password. But when they go in to their account and try and setup their iTunes account, once they've entered their existing iTunes username and password they get the following message "Enter the password for the Mac Pro "******'s Mac Pro" your password is encrypted and cannot be read by Apple".
However, the user entered their login password but that didn't work. I then entered my login password (as I'm the admin) but that didn't work. We are also now stuck as to what password should go in here?
We have now been locked out for signing in and there was no indication for how long we have been locked out.
Any help welcome.
However, the user entered their login password but that didn't work. I then entered my login password (as I'm the admin) but that didn't work. We are also now stuck as to what password should go in here?
We have now been locked out for signing in and there was no indication for how long we have been locked out.
Any help welcome.