gazgb
Standard Member
just had a terrible week with vm.i wanted the 30mb broadband upgrade after they advertised it as been cheaper thn the 20mb i was on.
first phone call i was told it would be £5 a month more because i was on a discounted tarriff.now this makes me mad when they say ive got a discount of £28.50 and £1.75.im paying £4 less than a new costomer would pay end of.they finally agreed to do it for £1 a month more,next day i recieve an e mail offering it to me for no additional monthly fee.but still tell me on the phone i cant have it because of the discounted tariff.
ive recieved the new super hub and fitted it which led to another 3 phone calls today as it wouldnt let me access the internet.
anyway now sorted the package ive got is..
broadband xl 30mb
phone xl
tv xl with v+hd box
extra v+hd box
£60
first phone call i was told it would be £5 a month more because i was on a discounted tarriff.now this makes me mad when they say ive got a discount of £28.50 and £1.75.im paying £4 less than a new costomer would pay end of.they finally agreed to do it for £1 a month more,next day i recieve an e mail offering it to me for no additional monthly fee.but still tell me on the phone i cant have it because of the discounted tariff.
ive recieved the new super hub and fitted it which led to another 3 phone calls today as it wouldnt let me access the internet.
anyway now sorted the package ive got is..
broadband xl 30mb
phone xl
tv xl with v+hd box
extra v+hd box
£60