Hannay11
Standard Member
As a relatively new - and satisfied - Zappiti user I have been working my way through things when faced by something I wasn't initially familiar with, and have mostly worked out what I wanted/needed as something came along.
I can't figure a recent issue out however, and would appreciate any pointers ...
I have added a film to the ext HD, and Zappiti sees it fine in Explorer and plays from there no problem.
It hasn't been picked up in Video however, doesn't appear in All, Recent, alpha-groups or in any search whether under whole-name or using each word as a keyword ... it hasn't figured in the Identifying step/phase, it doesn't appear on a residual to-be-identified list.
I have deleted and re-added twice, still the same.
The file is not contentious: .mkv and 1.4GB .. and anyway it plays fine when accessed via Explorer
So I'm assuming it is simply that Video can't or hasn't executed some function to enable it to have picked up the new addition. But from here I'm in entirely new territory, and lost for a next step.
Is there a force-search or force-rebuild function somewhere? Or is something else advised?
I actually think however that I am missing something blindingly obvious now, and if someone can point that out it will be well worth the embarrassment!
Thanks for any guidance/advice.
I can't figure a recent issue out however, and would appreciate any pointers ...
I have added a film to the ext HD, and Zappiti sees it fine in Explorer and plays from there no problem.
It hasn't been picked up in Video however, doesn't appear in All, Recent, alpha-groups or in any search whether under whole-name or using each word as a keyword ... it hasn't figured in the Identifying step/phase, it doesn't appear on a residual to-be-identified list.
I have deleted and re-added twice, still the same.
The file is not contentious: .mkv and 1.4GB .. and anyway it plays fine when accessed via Explorer
So I'm assuming it is simply that Video can't or hasn't executed some function to enable it to have picked up the new addition. But from here I'm in entirely new territory, and lost for a next step.
Is there a force-search or force-rebuild function somewhere? Or is something else advised?
I actually think however that I am missing something blindingly obvious now, and if someone can point that out it will be well worth the embarrassment!
Thanks for any guidance/advice.